Member Services Unemployment Insurance

Penser Aggressive cost containment services can lower your unemployment rates by as much as 92%. SMART and Penser NorthAmerica can help you achieve maximum savings through:


  • Supervisor and human resources educational training and seminars
  • Daily consultation regarding employee discharges and quits
  • Writing and implementing policy and procedures manuals
  • Surveillance and fraud investigation
  • Claims management services; protesting quits and discharges
  • Representation at the Office of Administrative Hearings
  • Tracking unemployment claims losses
  • Monthly claims activity reports

Implementing company policy and procedures and aggressively monitoring your unemployment claims can significantly reduce your unemployment costs. Let us show you how to do it.

For more information please contact Barrett Parks by e-mail [email protected], or telephone at (360) 455-4128.

Interested in joining SMART?


Contact Brian Ducey 206-812-3819 or [email protected] for more information.